benergy is a specialist supplier of electricity to multi-unit developments. We operate a number of embedded networks across Australia and we are growing very quickly. We not only act as the retailer and distributor for the site, we also take on the role of energy manager which assists with lowering the costs and consumption for the site.
An embedded network can be established in properties that contain multiple tenancies. A “Gate” meter is installed between the incoming electricity supply from the street and the main distribution board for the site to record all incoming electricity to the building. benergy then purchase electricity at the “Gate” meter at a discounted rate due to the volume being purchased and on-sell the energy to the owners corporation and tenants at a significantly discounted rate.
There are considerable benefits to owners, managers and tenants in the form of cheaper electricity, easier management of electricity issues, greater flexibility in electricity relationships and opportunities to further reduce costs by introducing energy saving measures. Embedded networks can also minimise the impact of any future electricity price increases by offering the best available rates.
benergy acts as an intermediary, purchasing electricity through one consolidated account to meet the needs of all the participating Occupiers & Tenants and common areas at the site. benergy then sells the electricity to each Occupier/Tenant on the basis of the tenant’s actual meter readings – this is called “on-selling”.
Not much changes except your invoices are issued by benergy and you will save money. The on-selling offer is generally the best tariff available on the market and the embedded network operator provides cheaper electricity and superior customer service to you as Occupiers/Tenants. As per normal customers you have the right to choose their electricity retailer due to market rules. Your consumer rights are covered by the Energy Retail Code and strictly enforced by Benergy’s compliance team.
ENM - Embedded Network Manager is an AEMO accredited service provider appointed by Embedded Network Operators to help their customers transition from embedded network to the retail market. Due to Power of Choice reforms, all customers within benergy embedded networks can have access to energy only offers from the electricity retailers in the market.
Our embedded network manager - MYENM serve all our customers in an efficient manner to facilitate them going from off-market to on-market in National Metering Database (MSATS) so that they can choose their own electricity retailer.
Kindly contact us for any concerns in regards to the role of Embedded Network Manager in embedded networks.
benergy has been contracted by the Owners Corporation of the building to manage the supply and distribution for the building where the Embedded Network is installed. Should you elect to choose your own electricity retailer, your bill will be split in two. The bill from your retailer is for the cost of the energy that you are using. The bill from benergy is for the distribution costs associated with getting the electricity to your premises. Prior to the Embedded Network being installed this component of the bill was passed through from the distributor on to your retailers bill and bundled to give you a single electricity cost. As benergy is not a retailer we are not able to incorporate these costs on to your retailer’s bill so it is split in to two bills. You will not be charged any more than if you were still receiving one bill from your existing retailer.
The most obvious place to find your tariff is on your most recent bill. If you need assistance, please call us on 1300 761 390 or email us at email@example.com – Please don’t forget to include your address and account details.
Concessions may be available to benergy customers holding an eligible Healthcare, Pension or any other concession card that is issued by the Department of Health & Human Services.
For residents in Victoria, to claim your concession, you will need to submit a Non-Mains Energy Concession Form to the Department of Health and Human Services. This form is obtained via Services: DHHS
For residents in South Australia, you will need to submit a Non-Mains Energy Concession Form to the Department of Human Services. This form is obtained from the Department of Communities and Social Inclusions via Concessions - SA